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mAI Avatar

Build the most professional and personalized AI spokesperson for your brand that interacts with your customers as you do

Who is mAI Avatar?

mAI Avatar is your very own customer experience ambassador that is all set to transform the way you interact with customers. It’s a remarkably realistic digital human that has been designed using a combination of portrait modeling technology and artificial intelligence technologies like perception and cognitive engines. 

mAI Avatar stands out with its wonderful ability to perceive, recognize, and communicate, just the way people do in the physical world. It uses electronic screens as carriers to bring you a unique and engaging human-machine interaction experience.   

mAI Avatar can provide a more efficient and personalized customer experience in various industries, including health care, hospitality, finance, radio and television, education, marketing, retails, and games. It can provide 24/7 services, greatly improve operational efficiency and reduce overall labor costs. 

Meet mAI Avatar
- Your Virtual Assistant

mAI Avatar is the virtual assistant powered by mAIrobotics Cloud Brain. With its exceptional skillset in conversational AI, face and emotional recognition, mAI Avatar delivers a unique customer service, receptionist, and branding experience that takes your business to the next level.

With an average response time under 1 second, mAI Avatar can interact with your customers in real-time. It can accurately identify users, carry smooth and natural conversations, summarize and analyze the information expressed by users, create customer persona, accurately match user needs, and most importantly, establish emotional bonds with users.

mAI Avatar also has the innate ability to quickly grasp the knowledge and nitty-gritty of different industries. Moreover, it can expand the number of avatars as per the demand. In other words, mAI Avatar brings back the human dimension to servicing, and scale it. On a lighter note, it doesn’t need a day-off and never calls in sick!   

How mAI Avatar Works?

Deliver a Unique Brand Experience with Personalized AI-powered Virtual Robot 

Hear & Speak

Automatic Speech Recognition and Natural Language Processing (NLP) 

  • Advanced speech recognition in a noisy environment 
  • Natural language understanding & processing 
  • Contextual understanding
  • Customizable conversational knowledge base

See

Facial and Object Recognition

  • People and objects detection
  • Facial recognition
  • Demographics understanding
  • Intelligent recommendations

Understand

Emotional Recognition

  • Emotional and tone recognition
  • Dynamic digital human expressions base on the context of the conversation

Powered by Metaverse, AI and Robotics Technologies

Our Cloud-based Infrastructure Makes Our Robotics Products More Intelligent

Powered by the mAIrobotics Brain and equipped with the integrated professional knowledge base, mAI Avatar is intelligence at its best. It can effortlessly dive into the depths of the virtual world of robots and learn on its own to become ever smarter. It provides human-like responses to users, thanks to its ability to accurately understand the context of every interaction.  

The mAIrobotics Brain features an intelligent cloud that combines Metaverse, AI, and Robotics technologies. It removes the computational limitation of robotic devices and can be shared by many robots simultaneously. The mAIrobotics Brain also provides central control of the robots and a mechanism for robots to interact with each other. 

The mAIrobotics Axon is a proprietary security protocol accessible only by devices or applications with our authentications. It can work on Wi-Fi, 4G, and 5G networks. The mAIrobotics nerve utilizes advanced technologies such as blockchain to strengthen its security. 

The mAIrobotics Consul is a proprietary special-purpose dedicated device or proprietary software that runs on another device. It acts like a liaison between a “robot body” and mAIrobotics brain through mAIrobotics nerve. The mAIrobotics Consul stores customized settings that give a particular robot a unique profile. 

We adopt an open platform approach that allows us to collaborate with third-party AI service providers to expand the AI capabilities of the mAIrobotics Brain. This enables us to use best-of-the-breed technologies best fit for the unique use case. 

We provide Application Programming Interface (API) support and software development kit to third-party companies to develop specialized applications and services that can be integrated with our platform. This allows us to focus our in-house research capacity on our core Metaverse, AI, and Robotics capabilities.  

Reduce Cost

Prevent Personal Information Leaking

Improve Efficiency 

Improve Productivity

Reduce Human Error

Automate Workflows

Personalized Customer Service

Safeguard Your Workplace

Our Customer Successful Story

Innoneo is one of our key partners in the healthcare space. We have added value to their business with our Gatekeeper identity management system and mAI Avatar virtual receptionist & professional assistant, which is customized to fit seamlessly into their Emsidus mobile clinics. They work with a mission to innovate and integrate with like-minded companies to move healthcare in the right direction driven by technology and ultimately the consumer, and that makes us a natural fit. 

Their goal is to offer a decentralized model to delivering health care services through deployable standalone clinics - Emsidus. The value in this is a more dispersed system with more options for the patient, encouraging proactive measures to stay healthy, as well as offering ways to better take care of your health in a local setting. Hospitals can be deterring and sometimes overdramatic for general patient needs. This will allow more proactive treatment and education for patients, both saving lives and money -- for individuals and insurance. .

The problem they were challenged with was providing a technology-driven, interactive, and informative access/identity management/control system to fit seamlessly onto their mobile clinic, ensuring compliance and identity using a multi-modal approach, capable of QR code technology, NFC cards, and Biometric data, all of which are necessary for visitors and staff to enter/exit the standard clinical setting.  

That is where we were able to step in and really make a difference in the approach. Initially, we introduced the Gatekeeper, which covered the essentials of access and identity control management. We retrofitted to their pilot and came up with the system that would evolve into what is it today! 

We introduced some of our other techs to improve what we were doing. We came out with our Pro version of the Gatekeeper, which touched on the engagement and experience factor. As a part of this initiative, we launched the addition of mAI Avatar capabilities to assist with this user interaction and patient/customer experience. 

Being able to answer questions and offer insights are some of the capabilities the conversational Avatar will have at first. Beyond that, we can develop to assist and automate items as we further explore this new use case. 

In conclusion, Innoneo is where the future of medicine is going—a more decentralized consumer-centric model encouraging participation in a system that works for people. These mobile clinics will be only capable because of the integrated technology and partnerships made along the way for Innoneo. We look forward to a long partnership. For now, the Gatekeeper and mAI Avatar are offering tremendous value in identity management, as well as customer experience. We look forward to rolling this technology out with the Emsidus launch! AND… look forward to where else we may be able to partner. 

Use Cases

Delivering a Unique Brand Experience with AI-powered Virtual Robot

Receptionist & Customer Service

  • Visitor Management
  • Help customers connect to Wi-Fi 
  • Introduction to events and registration help 
  • Direction and map display
  • Real-time traffic information 
  • Help find nearby restaurants, coffee shops, airports, etc.

Professional Business Assistant

  • Provide personalized professional service through facial recognition  
  • Custom professional knowledge base integrated to answer all customers' questions 
  • Collect and analyze behavioral and transactional data 
  • Improve professionalism and efficiency

Sales & Marketing

  • Gain demographics understanding 
  • Target Ad display based on demographics 
  • Retain, cross-sell, and upsell existing customers 
  • Personalized promotional offerings
  • Intelligent recommendations based on data analysis

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